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Business Strategy - Year End Considerations
As we enter the final weeks of 2005, you are undoubtedly hunting for gifts. While these are obvious year end considerations, you should also be reviewing your business strategy for 2006. Business Strategy - 2005 Whether your fiscal year ends in ...
Search Engines Are Vital To Internet-Based Home Business Success
Search Engines Are Vital To Internet-Based Home Business Success By Kirk Bannerman Nearly everyone involved in an Internet-based home business will very quickly come to realize the importance of search engines as a vehicle to attract potential ...
Term Life Insurance on Your Business Partner
Life insurance is something we often take out to protect our family and our loved ones, but that's only one example of how life insurance can save us in unhappy circumstances. Businesses also need protection and those with partners realize that if a ...
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Contrary to popular belief, small businesses can survive a crazy economy by taking some proactive steps.
1. Provide spectacular customer service -- every time. Have a friend or colleague visit your business and provide feedback from a customer's perspective. This person should be unknown by your staff and willing to provide a candid assessment.
2. Make sure your front and back office work like a well-oiled machine. Are the front line and the back office telling your customers the same thing?
3. Manage your customer relationships -- return customers take the least amount of effort -- use that to your advantage. Keep in touch often.
4. Review your strategic plan monthly (weekly is even better). Make sure you're doing the things that will get you where you want to go.
5. Adjust your strategic plan as necessary. Your "smallness" makes you more flexible.
6. Communicate, communicate, communicate -- with your employees and your customers. Nurture those relationships. Ask for feedback often.
About The Author
Small Business Expert Denise O'Berry helps business owners take action to grow their business. Find out more at http://www.deniseoberry.com
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